All Systems Operational

About This Site

HugoFox powers websites, notices, events, and local directories for thousands of Parish Councils, community groups, charities and local organisations throughout the UK. This page shows current platform status and incident updates. Entries are posted by our team and may not appear in real time, so there can be a small delay.

Please refresh this page to see the latest information.

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You can also find step-by-step guides and FAQs in our Help Centre: help.hugofox.com

Uptime over the past 90 days. View historical uptime.
Client sites Operational
90 days ago
99.97 % uptime
Today
HugoFox front end Operational
90 days ago
100.0 % uptime
Today
CMS Operational
90 days ago
100.0 % uptime
Today
Servers Operational
90 days ago
100.0 % uptime
Today
Email alerts Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Emails (Spacemail) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 4, 2026

No incidents reported today.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026
Spacemail service issue
Resolved - Resolved — Spacemail service issue
The Spacemail issue has now been fully resolved and email should be working as normal again.

If you're still experiencing any problems, missing emails, folder issues, or error messages, please get in touch at team@hugofox.com and we'll make sure it's sorted for you right away.

Thanks for bearing with us today.
May 26, 17:49 UTC
Monitoring - Update - Spacemail service issue:
Spacemail have confirmed that the main issue has now been resolved. However, some mailboxes are still affected, you may still see emails missing from webmail or an error message when trying to access your account.

Their technical team is working with the highest priority to fix the remaining affected mailboxes. There's no estimated time yet for when this will be fully complete, but no emails or data will be lost.

We'll update this page again as soon as we hear more. In the meantime, please bear with us — and feel free to get in touch at team@hugofox.com if you have any concerns.
May 26, 14:06 UTC
Identified - We're aware that some clients are currently experiencing problems with Spacemail. You may find that certain emails or folders aren't showing correctly in webmail, or you may see an error message when trying to access your account.

The good news: most functionality should still be working, and no emails or data will be lost. Spacemail's team is investigating and working to bring everything fully back online as soon as possible.

We'll update this page as we hear more. If you have any concerns in the meantime, please feel free to get in touch at team@hugofox.com
May 26, 11:26 UTC
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

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